CAREERS WITH TILT
AD OPERATIONS COORDINATOR– RETAIL MEDIA | RICHMOND, VA
Location: Richmond, VA (Hybrid – 3 days in office per week)
Employment Type: Full-Time
Department: Ad Operations
Now Hiring: Ad Operations Coordinator (Retail Media Advertising)
Are you a detail-oriented, highly organized professional looking to build your career in digital advertising and retail media? We’re hiring an Ad Operations Coordinator to support our client’s in-store digital network that reaches over 140 million shoppers weekly.
This role is essential to maintaining the accuracy and success of our ad campaigns through precise data entry, real-time performance monitoring, seamless cross-team coordination, and proactive issue resolution.
This is an excellent opportunity to work in a fast-paced, data-focused environment by supporting the execution and accuracy of large-scale advertising campaigns.
Key Responsibilities
- Manage the full campaign life cycle for in-store retail media advertising on our client’s digital screens.
- Enter and maintain campaign data in ad management systems (e.g., campaign dates, frequency, target stores).
- Traffic and edit creative assets, ensuring campaigns are programmed correctly and on time.
- Monitor and manage ServiceNow ticketing system for campaign requests and troubleshooting.
- Collaborate with internal teams, including Sales, Account Management, Creative, and Production to reconcile campaign details.
- Communicate programming status and campaign schedules to stakeholders.
- Flexibility to support campaigns during nights, weekends, and holidays as needed.
Required Qualifications
- Experience with data management: strong proficiency with Microsoft Excel and Apple software.
- Excellent attention to detail and organizational skills.
- Self-motivated with a positive attitude and ability to work both independently and as part of a team.
- Excellent communication, problem-solving, and cross-functional collaboration skills.
- Thrives in a fast-paced, deadline-driven environment.
Benefits – Why Join Tilt?
- Competitive Salary + Performance-Based Incentives
- Comprehensive Benefits: Medical, dental, vision insurance, among others
- 401(k) Plan
- Generous PTO Policy
- Hybrid Work Flexibility
- Professional Growth Opportunities
- Creative & Collaborative Culture